Senior Billing Analyst

Smartest US · Syracuse, New York
Department Smartest US
Employment Type Full-Time
Minimum Experience Experienced

The future of energy is digitised, decarbonised and localised. At Smartest Energy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems. Join us and help power the revolution.

Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. As well as our US office, we have three offices in the UK, and another in Australia.

Further expansion will follow shortly which means big global career opportunities for you, with plenty of potential to explore new markets.



The principal role of the Sr. Billing Analyst is to assist with day to day operational procedures within retail customer billing and Electronic Data Interchange (“EDI”) functions


In this position, you will be involved with the following:


  • Ensure in all customer enrolments and invoicing are processed accurately and in a timely manner;
  • Follow up and assist customers with billing issues, invoices, and past due balances;
  • Update energy indexes for complex billing;
  • Create expertise around the use of the Company’s Billing system data;
  • Collaborate with Sales and Operational Teams to ensure proper integration between systems;
  • Monitor all EDI transactions for accuracy and timeliness;
  • Train new employees on utility and system billing procedures;
  • Support company expansion by researching new markets and territories.


You are likely to have the following skills/experience:


  • Graduate or study in a relevant discipline or area;
  • Experience with retail energy billing systems;
  • Experience with utility tariffs and rules regarding billing and EDI;
  • Strong attention to detail;
  • Energetic, driven and committed to success while working under tight time constraints and pressure;
  • Strong ability to work collaboratively within teams; 
  • High emotional resilience and good interpersonal and relationship building skills.

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  • Location
    Syracuse, New York
  • Department
    Smartest US
  • Employment Type
  • Minimum Experience